Services
PERFORMANCE, STRUCTURE, IMPROVEMENT
WE'D LIKE TO HELP
Consulting Services
ANALYZE
Reconciliation
Accounting, Auditing, Timely Reporting Accuracy, Compliance.
We start with the cash reconciliations to nail down a good starting point and benchmark to reconcile everything else to. Then, we go through all of the Accounts Receivable, Inventory, Fixed Assets, Other Assets, to sort out what is easily verifiable, and what will take more research. The Accounts Payables, Liabilities, Loans, Capital Leases, Contingent Liabilities, and Equity are also reviewed to determine accuracy, and where more reconciliation is required. Accounting, operations and support for your datathat feeds your decisions.
This process reveals where to dig deeper into the Customer and Vendor Profiles, Purchasing & Procurement processes, and the procedures in accounting, operations, and data.
With the goal of balance, we can create a good foundation for scaling in a methodical, responsible manner.
SUPPORT
Structure
IT Systems, Security, Support, Training, Data Structure & Management, Business Process Flow
We take a look at the structure of the IT systems, security, support and training to ensure a solid foundation for your information, operations, and communications. We gather business process workflow information to map every step of the sales through delivery, adding our resourceful and efficient technology, to apply best practices, compliance, and efficiency in beneficial ways.
Then a roadmap for all of the data points are mapped to multi-levels of reporting, so that everything has cross-checks and balance, or an exception report and emails are generated. These business alerts facilitate much more accurate data feeding important decision making. This will ensure dynamic scaling during growth spurts and verticals or acquisitions.
RESULTS
Improvement
Results Measurements, Project Design & Management, Phases & Benchmarks, Planning & Projections
We create a matrix of all of your important sales & marketing data trends and analysis, corresponding it to other data, so that you are able to determine causes more easily, like an item was received into inventory at an inaccurate cost, because the margins took a dip percentage wise in that product line.
Our strategies at every level, combined with the back up plans, with back up plans, allow you to relax, and monitor the steps so you can keep on top of things.There’s even powerful tools for the future you can strategize about scenarios that maximize on your profit potential.
We give you a master plan and manage it into your company.
CORPORATE
Additional Services
There are a variety of ways we can support your business and have it perform at peak, optimum levels:
- Financing, funding, and engaging investors
- Bank Relationship Negotiations
- Leveraged IPO preparations
- Due Diligence for Mergers & Acquisitions
- Forensic Auditing & IT Forensics
- Systems Implementation
- IT Security Breach/Ransomeware Rescues
- Loan Consolidations & SBA Loans
- Sales Tax Audits & Negotiations
- Data & Trend Analysis, Structured to Standards, incl. Governance & Compliance
- Budgeting, Variance Analysis
- Crisis Management and Negotiations
- Forebearance, Workouts or Chapter 11 management
- Corporate Strategy Planning
- Business Intelligence Reporting
Design Features and What You Can Expect
Management and staff are aligned in support of company goals, and engaged by clarity of what to do, by when, and how!
* Peace of mind with clarity and strategic transparency in your business
o Workflows can simplify your processes and give you a roadmap of how to succeed
o Understanding where and why bottlenecks or issues occur, and how to improve efficiency
o Owners & Management need a simple way to see exactly what is going on inside their companies
* Balancing of your Assets & Liabilities:
o Customer/Client Portfolio with Vendors & Suppliers’ Portfolio’s
o Inventory & Sales Orders with Procurement & Purchasing JIT
o Capex & Investments – including cashflow projections, and when it makes sense to build vs lease
o Employees, Stakeholders, Contractors & Investors with Communication
o Technology & Finance/Accounting – creating plans and supporting execution on Sales & Marketing efforts
* Synching the resources with growth plans
o Objective valuations at market prices, revealing hidden elements of value at all levels of the chain
o Process steps with their true costs from the source – options for increasing value – targeting growth channels
* Purposeful Plans and Back up Plans
o Revealing blind spots, overcoming bottlenecks, and solving issues effectively & resourcefully
o Business Continuity to remain sustainable in any economic situation – plug n’ play options
o Analysis/trends, risk variables, and “what if” scenarios – so your teams are prepared to accommodate shifts
Making the whole enterprise run like a well-oiled machine, with clear margins and opportunities for leveraging many areas!
How It Works
General ICR 101 Program Format or Steps, although every one is customized to particular priorities, dependent on the goals and issues cited from the questionnaires and first 3 days of evaluation:
1) Understanding & Gathering of Information:
a. Questionnaires and interviews in 5 major areas for 1 to 2 weeks
i. Sales & Marketing – plans, campaigns, target markets, benchmarks, & statistics
ii. Operations – products/services SOP’s, delivery & scheduling, safety & incentives
iii. Human Resources – job descriptions, employee profiles, requirements, & recruiting
iv. IT – environment, systems, projects, security, network, access, storage, & software
v. Financial – reports, statements, budgets, Capex, job costing, projections, & cash flow
2) ECR Creates Workflows & Proposals for 1 to 2 weeks
a. Creating Workflow steps from lead generation through the customer delivery/return process
b. Requesting proposals for solutions applicable or deemed appropriate
c. Designing Programs, projects, and recommendations, or possibilities for improvements
3) Strategy & Solutions Session during the 3rd or 4th week
a. Lead a 1-day Session with the Teams from the 5 Dept.’s in Phase 1
b. Co-creation of goals and strategies to increase efficiencies, production, results, etc.
c. Wrap up meeting with the CEO/C-Suite to verify plan steps and timelines
4) Follow up Sessions
a. 3 one hour follow up zoom calls to coach, advise, or guide the progress being made!
b. Emails with files on the workflows, proposals, recommendations, and session power point
c. Information on future consulting services, change & project management and opportunities
Details, Details!
One of the reasons why I devote time and attention to the foundation and structure of the Master Project Plan from workflows to coordinated steps, tasks, timelines, etc., is because once that is in place, you actually have the time to handle the issues that arise more effectively, than when things are “flying by the seat of your pants,” and falling through the cracks, so it’s too hard to be prepared to grow and handle any issue or crisis that could come up.
1) First, I meet with each department separately, having them show me what they do routinely, and what are the exceptions. There are differences in each Dept. that do not overlap, and the exchange points, when a product or service crosses over the “responsibility” lines, is where the clarity needs to be critically supported so that nothing falls through the cracks. When I ask a lot of questions about what happens if…, I get the underlying common threads needed to determine which processes the standard system will support, and which will require work-arounds, customizations, or 3rd party programs, including how much of a priority it is for the business to operate efficiently, and whether or not the procedures can be improved per management’s discretion. Then, we go over the Business Process Workflow I create, and determine if there are any missing scenarios, grey areas needing to clarify, or possible short-cuts and work-arounds. Then, the Project Plan can be developed in phases, and the scope clarified to create a budget and timeline to also discuss and evaluate.
2) I have been called the “Interpreter” for many years due to my ability to explain in detail and step by step, even in Agile/Scrum format, how to create what the end users need in order to function and comply with all regulations. When I was in College, I was “accidentally” put into a Fortran class, for engineers, and being the only female in the class, had a lot of volunteers to tutor me to pass! The looping and programming concepts that I learned from that, have helped me and thousands of people create customizations that fit the specifics without interrupting the normal/required processes.
3) The key is to divide the identified processes for each step of the sales process into:
A) Standard/Already supported processes by the canned software options, and
B) Areas needing Customizations, Improvement, Special Set up combinations, or 3rd Party solutions. Then, prioritize what is needed first for Phase I, second for Phase II, etc…build budget based on scopes from these…and, don’t forget the required forms and reports, incorporating compliance.
4) I am also good at enrolling the programmers by being specific enough about the results, without telling them exactly how to do it, so they can reveal their creativity in delivering the software under budget and before deadlines. It’s all about those clear definitions of what the program or deliverable is to allow and not allow on the JIRA/Agile request. Conversations with them to clarify their questions and possible short cuts, ensuring that compliance will remain intact, are also useful. Weekly, 1-hour meetings with Agendas provide insights into whether an original plan will work or need to be re-engineered with a more creative solution.
5) Organization or the desire for organization, as in policies & procedures, standards, providing an accountability matrix for order and supporting standard & best practices for business transactions, etc…nothing fancy, just simply compliant practices or the implementation of them without reprise.